SIT Distribution opens an HTC service center in Dubai, UAE

May 2009

SIT Distribution, one of the region’s leading mobility distributors and exclusive distributor for HTC within the GCC and Levant, opens an HTC service center in Dubai, UAE. The center is designed to provide retail partners a faster turn-around time in servicing their customers.

“We have taken on the challenge to provide an outstanding level of service to HTC customers,” said Adnan Al-Falah, Chairman, SIT Distribution. “This is in line with our commitment to the brand, region and our partners; in the long-term winning customer loyalty.”

The center is part of SIT Distribution’s expansion plans and regional strategy to provide retail partners the back-end service and support to be competitive. Operational since March 2009, the team and infrastructure is in place to offer a comprehensive service.

“At HTC, we give the same level of importance to after-sales service as we give to product innovation and technology,” said Vishnu Vardhan, Executive Director, HTC  MENA. The opening of the HTC Service centre reaffirms our commitment to provide the highest level of service to our patrons.”

“The Center is a GCC wide initiative and is open to the whole channel to play a key role and participate,” explained Anthony Yu-Huang Ho, Regional Service Manager, SIT Distribution. “Participating retailers will see an immediate benefit in providing a unique, faster after sales service to their customers and SITD will work closely with them to make it seamless.”

Founded in 1997, HTC originally made its name as the company behind many of the most popular operator and OEM-branded devices on the market. Since 2006, HTC has introduced a broad portfolio of critically acclaimed, industry-leading mobile phones under its own brand. HTC is one of the fastest-growing companies in the mobile sector and has achieved remarkable recognition over recent years.

The service centre is located in Dubai and open Sunday through Thursday from 9 am to 6 pm. For more information, channel partners can call the service center on +971 4 2589020.